Pizza Hut's not so customer friendly service Super Bowl Sunday
I had guests over for Super Bowl. I also saved coupons from the paper thinking that Super Bowl Sunday would be an excellent time to use them.
We settled on Pizza Hut for sustenance, wanting to get both wings and pizza at the same time.
I find on the web, phone numbers for nearby locations, noted on the site to be delivery locations! Wow, amazing how easy this is!!!
Next I call a number paired with a location said to be 2 miles from my house. YIPPEE!
So easy!!!
I wait, as it is Super Bowl Sunday, on hold for 5 minutes. The operator gets all of my information to tell me that she cannot deliver to me. I am given an 800 number to call for this information.
I call the 800 number and retrieve two phone #s said to deliver to me.
One of the numbers is from the same location I had tried before... but a different number.
I try that first, as mentioned before, they are supposed to be 2 miles from my apartment.
I am on hold again for a while. Once again, I give the operator my information, and once again, I am told that this location cannot deliver.
I am diligent in my Pizza Hut coupon use and try the number that this operator gives me.
For the third time I wait to give my information to someone, she eventually gets on the line, gets it, and tells me, well you may have guessed.
She offered to give me an 800 number to find out who delivers to me. I told her thank you no... already called it and they gave me her #... and then I called Giorgio's. (For the record, I generally go to Giorgio's, but I thought I would actually try to save a buck. It just wasted a half hour of my time instead!)
We settled on Pizza Hut for sustenance, wanting to get both wings and pizza at the same time.
I find on the web, phone numbers for nearby locations, noted on the site to be delivery locations! Wow, amazing how easy this is!!!
Next I call a number paired with a location said to be 2 miles from my house. YIPPEE!
So easy!!!
I wait, as it is Super Bowl Sunday, on hold for 5 minutes. The operator gets all of my information to tell me that she cannot deliver to me. I am given an 800 number to call for this information.
I call the 800 number and retrieve two phone #s said to deliver to me.
One of the numbers is from the same location I had tried before... but a different number.
I try that first, as mentioned before, they are supposed to be 2 miles from my apartment.
I am on hold again for a while. Once again, I give the operator my information, and once again, I am told that this location cannot deliver.
I am diligent in my Pizza Hut coupon use and try the number that this operator gives me.
For the third time I wait to give my information to someone, she eventually gets on the line, gets it, and tells me, well you may have guessed.
She offered to give me an 800 number to find out who delivers to me. I told her thank you no... already called it and they gave me her #... and then I called Giorgio's. (For the record, I generally go to Giorgio's, but I thought I would actually try to save a buck. It just wasted a half hour of my time instead!)
posted by nicky at 2/05/2007 03:37:00 PM
2 Comments:
Sounds to me like Pizza Hut did you one gigantic gastronomic favor! Their pizza is like some sick prank that spiraled out of control and was perpetuated for fear of reprisal. Pizza Hut's slogan should be, "Our pizza boxes taste better than Domino's. Marginally."
Pizza Hut makes me fart like I drank a case of PBR. I like Papa John's, and now I finally have internet in the ghetto, I can order again. Calling for pizza is so 1990s. The people who work in pizza places are retarded, but the computer always gets me pizza. I just wish someone would implement my brilliant business plan of hiring strippers to deliver pizzas.
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